We offer various ways for PASC-approved IHSS consumers to request provider referrals:
- Traditional Referral: Call the Registry to request a provider referral list at 877-565-4477.
- Email Referral: Email info@pascla.org to request a provider referral list.
- Web chat Referral: CLICK HERE to speak with a live PASC representative during regular business hours Monday-Friday 8am-5pm to request a provider referral list.
- Online Referral: Browse our online provider Job Bank and request a specific provider(s).
Requirements to Participate
- Must be currently eligible to receive IHSS services in Los Angeles County.
- Must be a PASC Registry-approved recipient or willing to sign up.
- Must be willing to contact providers and discuss service and scheduling needs.
*If you are not registered with PASC, CLICK HERE to register.
**The PASC Job Bank is only available for IHSS consumers; if you are a provider looking for work, please update your availability at https://www.pascla.org/update-your-availability
Steps to Use the Online Referral Service
If you are an IHSS recipient needing a provider, follow these steps:
- Check the Ready-to-Work (RTW) Providers List:
- RTW providers have passed the state’s criminal background check and completed County orientation.
- The list contains providers who are currently available and looking for work.
- Request a Provider:
- Fill out the form below or email ihssjbank@pascla.org with the provider’s Job ID number.
- Include your full name, email address, and telephone number.
- Receive Provider Contact Information:
- PASC will email you with the contact information of the selected provider(s).
- It is your responsibility to contact the provider and arrange a job interview.
- Response Time:
- Allow 24 hours, Monday-Friday 8am-5pm, from the Job Bank closure to receive a response.
Job Bank Schedule
- Listings Posted: The third Monday of the month at 12:00 PM.
- Listings Closed: The third Friday of the month at 12:00 PM.
Instructions
- Review Provider Information:
- Check availability, city of residence, and specifics to ensure they meet your requirements.
- Important Notes:
- Providers may not be available by the time we respond.
- Inquiries are answered in the order received.
- The Job Bank is strictly an online service. To speak with a PASC representative on the phone call: 877-565-4477.
- Abbreviations in schedules:
- Days: M (Monday), T (Tuesday), W (Wednesday), TH (Thursday), F (Friday), SA (Saturday), SU (Sunday)
- Times: AM (Morning), PM (Afternoon and Evening)
- Contact Information:
- Do not contact the PASC Registry for Job Bank issues. The Job Bank is only available online.
- Direct all inquiries to ihssjbank@pascla.org
- Request Form:
- Write down the Job ID number(s) you are interested in.
- Submit the form below with the Job ID#, your First and Last Name, phone number, and email address.
- City Selection:
- Click on the first letter of the city you want to see providers from (e.g., click M-P for Pasadena).
Starting July 1, 2019, a maximum of 5 referrals per person will be allowed.